Interaction Center Server Manager Applications with su10

Interaction Center Server Manager Applications with su10 by Interactive Intelligence, Inc. is an administrative toolkit designed to install, configure, and maintain Customer Interaction Center (CIC) server environments. It centralizes control of core services and related subsystems, enabling administrators to manage settings, monitor health and performance, apply updates, and troubleshoot issues from a unified console. Service Update 10 (SU10) denotes a specific maintenance level that typically includes stability improvements and fixes.

Key capabilities:

• Centralized configuration and service management for CIC servers
• Real-time monitoring, alerts, and basic performance insights
• User and license administration
• Update and patch orchestration for supported components
• Diagnostic logging, trace collection, and export for support
• Role-based access to help enforce security and change control

Ideal for enterprise contact centers running the CIC platform, this tool helps ensure consistent administration, ongoing maintenance, and operational continuity across distributed server deployments.

Interaction Center Server Manager Applications with su10 is developed by Interactive Intelligence, Inc.. The most popular version of this product among our users is 3.0.